We know the area, and you know us, so offering our personalised service to past and future residents just makes sense.
Our vision: Focusing on a specific area allows us the industry knowledge that broader agents can't provide.
Where you'll find us: Our office is in the Bayside, we support local businesses, and you'll often find us picking up a coffee (or a cocktail) at the best cafes and bars in the area.
Long gone are the days of flashy suits and ego-driven sales tactics. We believe in personalisation and a healthy dose of honesty.
You know what you want, and we're here to help you achieve that goal. It's that simple.
Forget agencies who promise buyers and seller’s first-rate service, with little point of difference.
Chapter’s agents excel as a direct result of their training and resources and are supported and rigorously trained to develop interpersonal relationships.
The result? Agents who can quickly understand and satisfy a buyer or seller’s individual needs.
We pride ourselves on:
- Personalised one-on-one communication.
- Drive, determination and pursuit of efficiency.
- A deep understanding of the industry and a wealth of local knowledge.
With over seven years of industry experience, Joseph Lordi toiled to establish himself as a notable agent within the Queensland property sphere.
With a critical skill set, diligent work ethic and expert insight into a variety of postcodes, Joseph found himself continuously seeking a workplace that recognised the importance of agent autonomy, and a personalised experience for buyers and sellers.
After exploring and experiencing five different agencies, gradually building his own clientele and carefully studying the needs and wants of his consumers, Joseph came to a point of realisation – there’s an innate human need for a delicate balance between autonomy and comfort, and a fervent desire for personalisation.
Now, this epiphany came two-fold; characterised by a recognition that agencies no longer run the industry – but agents do.
One morning, deciding to move with the current, not against it, Joseph shrewdly decided to create a business for separate real estate teams to work autonomously yet collectively - with the support of a shared buyer database, a strong work ethic, and a robust home base.
Chapter Estate Groups.
A great team that go beyond
The team at Chapter have been fantastic through the buying process. They provided great information on the property and broader market, we're extremely flexible and supportive in helping us gain access to and view the property in advance and then guided us through the auction process from pre-purchase preparations to literally holding the baby on auction day - a truly comprehensive service. Beyond all the professional elements both Kaytlyn and Joseph were also a pleasure to deal with and seemed to want to really do the best for both the buyers and the sellers, taking the house buying process from a commercial interaction to one more about quality and community. As such - we wanted to say thanks to them and indeed - buy/ sell with them- they're nice!
- Hannah & Phil (buyer) 56 Rosecliffe Street, Highgate Hill, QLD, 4101
Both a purchaser and seller
We were so happy with Joseph and Kaytlyn’s assistance in purchasing that we engaged them to sell our original house. Best decision ever! We received exceptional service, very professional and they always made us feel comfortable with their advice. They are highly recommended.
- Katie & George (vendor) 7 Araluen Place, Carindale, QLD, 4152
Trustworthy & Reliable
My wife and I have sold 5 properties over the last 30 years. We have experienced many storytellers that act as estate agents. What we got from Joseph and Kaytlyn was extraordinary service but above all integrity. In what sometimes can be described as a shady industry we found Joseph to be honest and reliable. We will be recommending him and his team to all of our family and friends. Thanks Joseph you and your team you have done an amazing job.
- Ron & Louise (vendor) 162 Main Road, Wellington Point, QLD, 4160